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EVENT PRESENTATIONS
September 2008: Leadership in the 21st Century: Partnering for Success Carolyn G. Walton, Vice President Information Systems, Wal-Mart A photo gallery is available. May 2008: Agility, Governance and Productivity Dr. Murray Cantor, Distinguished Engineer, IBM Rational software April 2008: Understanding The Movement Toward Virtualization Jaqui Lynch, Architect, Systems Engineer, pSeries and Linux, Mainline Information Systems March 2008: Global Trends in IT Service Management: For the Times, They are a Changin' Ken Wendell, Hewlett Packard Educational Services The presentation is available. February 2008: Critical Team Skills for CIOs and Their Staff Karen Tapy, President of Take Action Meetings January 2008: Measuring and Communicating IT Business Value Craig Symons, Vice President, Forrester Research November 2007: Offshore Outsourcing of IT Work to India and China Mary Lacity, Professor and Joe Rottman, Assistant Professor, University of Missouri, St. Louis The presentation and photo gallery are available. October 2007: The Roles of IT in Business Process Management and Service-Oriented Architecture Bill Bott, Deputy to Missouri's Chief Information Officer The presentation and photo gallery are available. September 2007: University CIO Panel Discussion Panel Members: A photo gallery is available. August 2007: SIM Leadership 2007 Facilitator: Cliff Higbee, Director of the Member and Statistical Records Division of the Church of Jesus Christ of Latter-Day Saints. The following presentations are available:
A photo gallery from the event is available. May 2007: Summary, Statistics and Strategies - Resiliency, Availability, Continuity and Recovery Kevin Kerber, SunGard, Director of Sales Kevin provided a general summary of the state of business continuity and disaster recovery from SunGard's perspective. He then reviewed statistics from disasters that SunGard has supported over the past 28 years, ending with a review of strategies that are being evaluated and implemented in the marketplace. The presentation is available. April 2007: IT Personnel - Problems and Solutions Phil Zweig, Principle Z-Sharp LLC SIM national has sponsored detailed research regarding the present and future IT workforce. Some members of the St. Louis chapter participated in contributing to this research study. In a broad overview, there is significant possibility that the need for new IT workers will grow rapidly at a time when the pipeline of newcomers to the IT profession has been shrinking. What, does this mean to local IT leaders? What are the implications for hiring people with the most helpful job skills? For expectations regarding compensation? For retaining the most talented workers? For enriching the skill-base of promising newcomers for positions of increasing responsibility? For being able to provide the human resources to help business continue to provide support for transactions and decision making as well as contribute to new products and product delivery? March 2007: Panel on IT Security Norm Appelman, First Vice President, Treasury Services, Commerce Bank Norm Appelman, Jim Thompson, and Donald E. Bertier discussed IT Security issues from different perspectives. February 2007: Project Management: Modern Business Strategy Execution Kevin Rhoades, Vice President of Quality, MAVERICK Technologies Kevin Rhoades discussed modern project management, it's differences from traditional scope, schedule, budget projects, and the positive impact that effective project management offices have on business strategy execution today. The presentation is available. January 2007: How Blogs Can Make (or Break) a Corporate Reputation Jim Durbin, Director, Corporate Communications for Durbin Media Group Time Magazine called 2004 the year of the blog, mainly for the impact of blogs on the 2004 presidential election. At the time, the press accounts of blogging focused on the amateur pundits spending their free hours typing their opinions online. Dismissed for corporate purposes at the time, blogs have seen their value grow as part of a Consumer Generated Media explosion that includes the $580 million dollar acquisition of MySpace and the $1.8 billion dollar buyout of YouTube. Blogs have exploded in size and scope, and are remaking the marketing, PR and recruiting functions inside Fortune 500 companies like Yahoo, Intel, Sun, Microsoft and GM. There are over 59 million blogs, and some 9 million of them are updated weekly in the United States. Clearly, the rules are changing and your company needs to be aware of how business blogging is changing the way we act and react to customers, clients and suppliers. The danger is not just having an uploaded cellphone video of an internal budget meeting reach an audience of millions just minutes after being recorded. Companies need a trusted platform to react to the explosion of information about their customer experiences, recruiting practices, and internal policies. This presentation will focus on demystifying the role of blogs (and bloggers) inside corporations, as well as providing timely information on three vital policies all companies should have in place. The presentation is available. November 2006: Twelve Supplier Capabilities Dr. Mary Lacity, Professor of Information Systems at the University of Missouri-St. Louis Based on research in hundreds of organizations around the world, Mary Lacity (University of Missouri), David Feeny (Oxford University) and Leslie Willcocks (London School of Economics) developed a model to help IT customers assess 12 supplier capabilities and to help IT suppliers position themselves in the market. The message for customers is that customers should not assess suppliers based on supplier resources, but rather on a supplier's ability to leverage those resources for the customer's advantage. The message for suppliers is to better coordinate selling and delivery processes to meet both customer and shareholder expectations. The 12 supplier capability model has been published in MIT's Sloan Management Review and has been presented to practitioner audiences in the United States, Europe, Asia, and Australia. The presentation is available. October 2006: CIO Panel Steve Hassell, CIO, Emerson September 2006: Business Process Management Michael Melenovsky, Gartner Research Director Business process management is a step forward in moving knowledge about processes and decision making from people's heads and into explicit form. In doing so, knowledge is made accessible, reusable and more valuable. It can also enable greater fusion across processes (no stoppage while people or systems intervene), higher productivity (more-sophisticated capabilities to model, drive with event processing, capture complex rules and reuse process knowledge) and improved communication between business and technical experts. Read more on this topic in the Gartner research paper Business Process Management. July 2006: Leadership Workshop Facilitated by Dick Dooley, The Dooley Group Delivering Business Value Through IT Leadership An interactive workshop for Senior IT Executives, CIOs/CTOs, IT Leaders and Key Staff Members May 2006: Best Practices for IT Asset Management Kelly McMahon, Solution Strategist, NA BSO Sales Enablement Best Practices for IT Asset Management: How to stop your IT assets from controlling you and start controlling your IT Assets. With software audits becoming more frequent and maintenance cost rising, managing IT assets within an organization has become a high priority. This presentation will review the best practices of IT Asset Management, how to begin and the potential cost savings and avoidance that can be obtained. The presentation is available. April 2006: Looking at Leadership ... From the Inside-Out John O. Dozier, Jr.,President, Dozier+Company, Executive Coach and Facilitator on Leadership Development and Skills The presentation is available. March 2006: Service Oriented Architecture (SOA): Haven't we heard this before? Jake Freivald, Vice President with iWay Software's Products Division Proponents of service-oriented architecture (SOA) make a lot of promises: lower cost, increased business agility, greater reuse of existing assets, and so on. But these promises sound very similar to those given at the peak of the market for CASE, CORBA, EAI, ERP, OOP, and a host of other acronyms, too. During this presentation, Jake Freivald of iWay Software will provide a high-level perspective on the similarities and differences between these technologies and SOA, including how, why -- and whether -- SOA can deliver more than previous generations of integration technology. The presentation is available. February 2006: Building an IP Telephony Strategy Map Richard Zimmermann, Director, Network Solutions Marketing One of the most significant challenges for organizations today is developing and successfully implementing an integrated VoIP strategy. Learn how to realize the benefits of integrated conferencing technology and the role that it should play in a comprehensive VOIP strategic plan. This presentation also addresses business case justifications for deploying IP telephony, return on investment analysis, IP telephony migration strategies, and needs-based vendor selection. The presentation is available. January 2006: 8 Habits of IT Service Management: Foundation Built on Bedrock and Findings from IT Workforce Development Research Ken Wendle, ITSM Solution Lead, HP and Ken Wendle presented 8 Habits of IT Service Management: Foundation Built on Bedrock. Immediately following, Dr. Mary Lacity presented Findings from IT Workforce Development Research sponsored by SIM Advocacy. November 2005: Leadership CIO Panel Mark Zimmerman - VP of IT, Schnucks Our panel of local CIOs shared their personal views on leadership and how they handle the daily challenges of running an IT organization. October 2005: Exploring the Myths and Realities of RFID Dr. Bill Hardgrave Dr. Hardgrave currently serves as the Edwin and Karlee Bradberry Chair in Information Systems at the Sam M. Walton College of Business at the University of Arkansas. He has recently started the RFID Research Center (http://itri.uark.edu/rfid/) within the Information Technology Research Institute, where he serves as Executive Director. The mission of the research center is to: To create and extend knowledge in RFID utilization and its impacts on business and society. Dr. Hardgrave has published three books and more than 50 articles primarily on the topic of software development. His publications have appeared in outlets such as Journal of Management Information Systems, Communication of ACM, IEEE Transactions on Software Engineering, IEEE Transactions on Engineering Management, Journal of Systems & Software, Information & Management, and Computers & Operations Research. His primary research interest involves improving the software development process and environment. He has also begun a series of business case projects that look at the potential efficiencies of RFID for various distribution and store processes. Finally, he has conducted extensive research in read rates at various points in the supply chain and various technology deployments that affect those read rates. Dr. Hardgrave's RFID efforts have culminated in the creation of an RFID research center and laboratory at the University of Arkansas. September 2005: Information Security Programs - The Keys to Success Bryant Tow, Director Managed Security Services, North America, Unisys Corp.The information security function has evolved from a back-office technical specialty into a recognized and required business function in the modern-day organization. A key component of this evolution is the introduction of the information security program. Bryant Tow focused on the elements of an information security program, which brings structure and governance to the information security function within an organization. This structure and governance allows the information security organization to function as a key element within the enterprise to support its business goals. It also allows an organization to achieve the goal of transforming information security incidents into operational anomalies. The presentation from the meeting is available. August 2005: Business Results from Leadership Development On August 2-4th, 2005, the Interactive Leadership Workshop attended by 40 plus information technology corporate and government leaders was held at the Anheuser Busch Center. The Workshop facilitated by Dick Dooley , and sponsored by the St. Louis Society for Information Management Chapter, and TDG,Inc. was designed to enhance personal leadership skills, improve facilitation and provide a practical guide to identifying and aligning IT and business strategies. The speakers demonstrated a fascinating line up of integrity, values, and experience. Bob Byrne of Anheuser-Busch, Darwin John, past CIO of the FBI , The Church of Jesus Christ of Latter Day Saints, and Scott Paper, plus Jim Dowling former CIO of Bose, provided a rare and valuable insight into their careers, their successes, and the key learning events that profoundly affected their personal and professional lives. General Hal Nelson, former Army Historian and both a War College & a West Point Faculty member, shared invaluable insights into historical and current leadership styles. This unusal dialogue oriented workshop attracted information technology professionals from financial, coal mining & processing, engineering, public sector, telecommunication and brewery organizations, all interested in developing their leadership skills and learning from senior IT executives. Such diversity was part of the power of the conversations & take- aways. Discussion sessions with the senior Workshop Speakers and Facilitators, group break out sessions, and book reviews, developed the workshop theme, Business Results from Leadership Development. An evening watching the Cardinal's at Busch Stadium allowed for networking and fun, among the groups participants and sponsors. Feedback was very positive and all are looking forward to next year's event, scheduled for July 31-August 2, 2006, at The Pavilion in Forest Park. May 2005: CIO Panel - Innovation and Creativity in IT Rick Nolle, CIO, RGA Our panel of CIOs discussed Innovation and Creativity in IT, including business alignment strategies and challenges. April 2005: Leadership Development - Selected Essentials for IT Leaders at All Levels Dick Dooley is a founder of the Society for Information Management, and an active contributor to the organization for over 37 years, having been Executive Director, President, Chair of the Advisory Council, designer and founder of the Regional Learning Forums,and member of the Planning Committee of the last several SIMposiums. He is an internationally recognized leader in developing leadership skills among IT professionals, and was the senior Executive for Information Services {CIO} , both @ The First National Bank of Chicago ,and @ Colonial Penn Group Insurance in Philadelphia. He's also been a full time or visiting Professor @ IIT, the U. of Minnesota, and Northwestern U, while being on a number of Corporate, organizational and educational Boards, and while leading TDG, Inc., for the last 32 years.Dick Dooley presented ideas on 'Cue Consciousness', 'The Color of Money', Trust and its' substitutes, and impact on our use of time. Business Alignment and the capacity of Facilitation brought it all together for improved leadership effectiveness!! The presentation from the meeting is available. March 2005: Assessing IT-Business Alignment Dr. Jerry Luftman, Distinguished Professor at Stevens Institute of Technology - School of Management, Executive Director of Stevens' Information Systems programs, SIM VP of Chapter Relations, and the NJ Chapter President.Business-Information Technology (IT) alignment refers to the application of IT in an appropriate and timely way, in harmony with business strategies and goals. The importance of effective alignment between the IT function and the business is well accepted. Less well understood is how to assess the degree or maturity of alignment, and how to improve it. Firms often find it difficult to harness the power of IT for their long term benefits, even though there is much evidence that IT has the power to transform whole industries and markets. Dr. Jerry Luftman described his framework for evaluating business-IT alignment, and presented the results of some of his research on enablers and inhibitors for achieving mature alignment and leveraging the impact of IT on the firm. The presentation from the meeting is available. January 2005: Proven Practices in the Offshore Sourcing of IT Work Dr. Mary Lacity, Professor of Information Systems at the University of Missouri-St. Louis, Research Affiliate at Templeton College, Oxford University, and Doctoral Faculty Advisor at Washington University Despite the controversy surrounding offshore outsourcing of Information Technology work, the market is growing faster than predicted. The reasons for the increase are the positive effects of offshore sourcing on IT productivity, IT costs, and IT quality. In order to realize offshore sourcing benefits, CIOs must actively develop a global sourcing portfolio, manage risks, and empower their organizations to work effectively with offshore suppliers to protect quality and achieve real cost savings. For 15 years, Dr. Lacity and Dr. Rottman have studied domestic IT outsourcing (where customers outsourced to suppliers in their own country). Their current research, based on 101 interviews with large U.S. companies and their offshore suppliers, identifies 28 practices to help CIOs ensure offshore sourcing success. Lacity and Rottman found that few U.S. organizations approach offshore sourcing from a strategic perspective at the outset. Most initially engage in offshore sourcing for tactical reasons, such as seeking lower labor rates. Only after pilot tests are complete, supplier relationships are established, and viability has been proven, do CIOs seek more strategic uses of offshore resources. This presentation will demonstrate how mature adopters use offshore outsourcing to enable corporate strategies, such as increasing business agility, bringing products to market faster and cheaper, financing new product development, accessing new markets, or creating new business. Drs. Lacity and Rottman discussed 28 proven practices to help CIOs accelerate their learning curve by showing how to move offshore outsourcing from being a tactical cost savings initiative to a portfolio strategy. The presentation from the meeting is available. This pdf file is 2.5 MB in size. November 2004: Building IT Leaders - Today and Tomorrow Bart Bolton, SIM Bart Bolton is a long time SIM member, active in the Boston Chapter, and a Facilitator for the Regional Leadership Forum (RLF) since 1994. Bart writes a regular column for Auerback and is a member of The Advisory Group, a new and innovative information service for IT leadership. He has also consulted for a number of firms in the US and internationally. Before RLF Bart worked for IBM, Deloitte and Digital Equipment Corporation; at DEC he held a number of IT leadership positions and led corporate marketing as vice-president. Bart has been the thought leader for articulating leadership for the RLF. The question of leadership is complex, situational and personal; it is based on a large number of personal abilities and learned capabilities. Bart discussed how he is thinking about leadership these days in terms of our responsibilities in our work, community and family lives. Bart addressed the leadership development and maintenance activities that we all need for life long learning. The presentation from the meeting is available. This pdf file is 2.3 MB in size. October 2004: Six Sigma Mary Olander, Chief Information Officer, Wiese Planning & Engineering Between the evaluation and process improvement methodologies of Six Sigma and a newly installed ERP system, Wiese's Best Practices and IT teams are working together to improve service levels for internal and external customers, while leading a 60+ year old organization into the realm of modern technologies and decision making. Wiese's situation is like that of many firms, as faster, more agile companies pressure organizations in all industries to compete for the very core of their customer base. Lack of attention to the changing business climate will lead industry dinosaurs down an undesirable path. Most of us have worked in an environment of because we've always done it that way. Adoption of Six Sigma begins to break down those walls with the force of a wrecking ball. The presentation from the meeting is available. This pdf file is 3.4 MB in size. September 2004: eGovernment Robert Bence, CIO, St. Louis County Our speakers presented information focusing on how people can get information and do business with the government through the Internet. See pictures from the event. May 2004: Dick Dooley Dick Dooley, a founder of SIM and active contributor to SIM for over 30 years, provided his insights into leadership and IT. April 2004: IT Portfolio Management Bob Benson, The Beta Group and Washington University Bob presented Maximizing IT's Bottom-Line Impact: From Business Strategy to IT Action. March 2004: Services Oriented Architecture and Web Services Raghu Varadan, IBM, Chief Architect, SOA and Web Services Center of Exellence The presentation from the meeting is available. This pdf file is 11.5 MB in size, so a high speed connection is recommended for viewing. February 2004: Advanced Technologies Carl Claunch, Gartner Group, VP Research January 2004: Computer Information Security Forum David Hulsey, SBC November 2003: IT Leadership Bob Rouse, Washington University October 2003: The Leadership Journey: Minding the GAP between the Head and the Heart John Dozier, Dozier and Company September 2003: Challenge of a CIO in 2004 Bob Byrne, Anheuser-Busch, CIO May 2003: SIM St. Louis Kick-off Event Darwin John, FBI, CIO |